We are a team of professionals dedicated to helping healthcare agencies improve workflow efficiency, revenue, and patient care outcomes.
Founder
Our founder, a licensed Physical Therapist, Registered Nurse, and Certified Professional Coder, has been a driving force in the healthcare industry since 2002.
After years of clinical practice, its was noted that most home health agencies lacked a critical aspect of home health care operations: Quality Assurance.
To address this issue, Impact Education was founded. We developed a solution tailored to the needs of home health agencies who lost thousands of dollars in revenue due to documentation that was insufficient for post-payment claims review or final claim submissions.
A team of seasoned coding professionals and health care clinicians was assembled. Collectively, our team boasts over 16 years of experience working for health insurers and claims processing organization specifically in home health documentation review and quality assurance.
Today, our unwavering dedication to providing top-tier services and our genuine desire to make a difference permeate our organization. At Impact Education, we ensure the highest standards of excellence for our clients.
Mission.
We strive to leverage our inside knowledge and expertise to deliver unmatched quality assurance and consulting services by:
- Improving the quality assurance program of health agencies
- Becoming the premier outsourced quality assurance provider.
- Leading health care agencies to continuous compliance while promoting the value of each agency.
- We will do this by injecting our culture of productivity, innovative business processes, best practices, and our commitment to a thorough clinical review of every single document we process.
- Our core value will revolve around enriching and empowering both our customers and our workforce to bring out the best and instill accountability and integrity.
Vision.
To become the premier provider of remote quality assurance and documentation review services.
Values.
Integrity
We uphold the highest standards of honesty and ethical behavior in all our actions.
Accuracy
We ensure precision and attention to detail in every audit to maintain the highest quality of documentation.
Accountability
We take responsibility for our work and its impact on our clients’ success.
Customer Focus
We prioritize our clients’ needs and strive to exceed their expectations through exceptional service.
Continuous Improvement
We are committed to ongoing learning and innovation to enhance our services and processes.
Collaboration
We foster a team-oriented environment, working together to achieve common goals.
Confidentiality
We protect the privacy and security of our clients’ information with the utmost care.
Excellence
We pursue excellence in every aspect of our work, aiming for the highest standards of performance.
What We Do.
Better care coordination among your staff that will ultimately promote good outcomes and avoid patient hospitalization.
Share QA best practices and survey experiences from agencies across the industry.
Grow the outsourced home health QA industry to improve the overall value of home health.
Correct visit note inconsistencies and help you discover documentation mistakes.
Make 100% of your visit notes survey-ready and ADR-ready.
Enable your agency to become more profitable through our service without adding infrastructure and payroll expenses.
Realize your ROI on your field staff with our help in training them to document better.