How Can We Help?
Whether you’re exploring a course, need learner support, or planning training for your team, we’re happy to assist.
General Inquiries
Learn more about our courses and services. We’ll help you find the right fit for your learning goals.
Learner Support
Need help signing in, accessing a course, or downloading your certificate? We’re here to guide you.
Group Training
Let’s explore course access, group pricing, and customized training for your team.
Frequently Asked Questions
Quick answers to the questions we hear most.
How do I access my course after purchase?
Right after payment, your course appears in your account. Log in, go to My Courses, and select the course to begin.
How do I download my certificate?
Finish the course, pass the final assessment, and complete the course evaluation. Your certificate then unlocks for download.
Do the courses offer CE contact hours?
Yes, see each course page for its State Board approvals. Contact your licensing board if your state is not listed.
What if I can't log in to my account?
Use the Forgot password link on the login page. If you still can’t get in, email support@impacteducationconsulting.com and we will help.
Can my organization buy courses for a team?
Yes. Visit our Organizational Training page to request group access and pricing for your team.
Still Have Questions?
Our team is happy to help you find the right course or training option.